Can you send any free samples?
We are sorry to say that we don't send free samples of our products because of the cost of shipping. However, If you are placing an order and wish to try a sample. If there is room in the shipping box for your order we would be more than glad to include a free sample.
Won't chocolate melt in shipping during the summer months?
We do everything possible to safeguard against melting. We provide gel ice packs, which turn your box into a refrigerator! Unfortunately, it won't protect against the heat for longer than two days, so you will need to select shipping that takes two days or less.
Will my personal information be secured？
Yes. We protects user information with the following security measures: secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy.
How long will it take for the shipment?
If the shipment is in Hong Kong, it will take less than one business day. If the shipment is outside of Hong Kong, the shipment will take less than three business day.
What is the refund policy?
Please check it right after you receive the package. We will provide you full refund if it is not with good quality. Please notice that we are not responsible for the refund if you do not check the package right after receival.